The growing numbers paint a nice picture for the BPO industry but it is not so always. In this article we have listed some of the common challenges in BPO sector. Dealing with highly-demanding customers, tight budgets, crazy work hours and schedules, customer satisfaction are just some of the challenges faced by this industry. The massive growth of the industry and high level of competition in this domain comes with its own set of challenges in the BPO management of these companies. Various factors such as cost advantage, risk mitigation, utilization improvement, and high competency have all come together and played their own part in the massive growth of the BPO industry.
The BPO industry is one of the fastest growing sectors. The global BPO industry was estimated to be about 83 billion dollars in 2013 and ever since then it has always been on the rise. Outsourcing involves contracting out your business processes to some third-party either at a domestic or offshore level. RESEARCH & ANALYSIS Get comprehensive research report creation services and PPT creation support for diverse business domains at a reasonable price.SCIENCE Harness the potential of data science, machine learning, predictive analytics, and cognitive computing for your business growth ENGINEERING SERVICES Leverage our engineering expertise across multiple domains – Mechanical, Electrical, Architectural, Civil, and Structural at competitive rates.FINANCE & ACCOUNTING Keep your finance and accounting books spick and span with reliable bookkeeping, tax processing, invoice, and cash flow processing services.INSURANCE BPO SERVICES World-class, timely, and cost-effective insurance support to assist insurance carriers and agencies to meet their business goals with 100% data confidentiality.CREATIVE DESIGN Make your business visually appealing with enticing videos, animations, designs & artwork and advertise it to a larger audienceĮDITING Get your images enhanced, airbrushed, restored, processed, manipulated, clipped, color corrected or stitched to perfection.HEALTHCARE BPO Reduce operational costs by ensuring superior service quality in medical billing & coding, pharmacy, transcription, & teleradiology, etc.
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